Frequently Asked Questions
No. We do not organize international flights. We do organize domestic flights in Israel.
Definitely. We work with all types of hotels in Israel including guest houses, tourist-level hotels, deluxe hotels, luxury hotels, boutique hotels and suites.
Definitely. We can provide each of the incoming tourism services separately: Hotels, car tours, guides, airport VIP services and more.
Yes. Southern Israel is a desert climate, so it is advisable to tour the area in the spring months or start the tour day in this area (for example, on very hot days in the summer the Snake Path ascent to Mt. Masada closes at 09:00). However, the Israeli heat attracts many tourists to southern Eilat for a perfect vacation. Recently, we added a tour of blossoming in the lowland area that is perfect for the spring season only. The north of the country is a relatively cool area and can be visited all year round. And of course nothing can beat the Tel Aviv beach in the summer...
I would like to visit in July but I am concerned it will be too hot to travel. What can you suggest?
The most recommended months for visiting Israel weather wise are October-November and April-May. However, Israel is a western country, so vehicles have air-conditioning, closed sites have air-conditioning and open sites have water access. Of course we can adjust our trips in the hot season to spend less time in the sun. On the other hand, many tourists come to Israel because they miss the sun in other parts of the world. It's time to catch some color.
The recommended seasons for traveling in Israel are October-December (autumn) and April-May (spring). Price-wise at hotels these are considered regular seasons and the weather is less extreme - the heat is not as intense nor is it as humid as in the summer, and although there may be rain, it is not heavy nor frequent. As these are transitional seasons, the weather is less predictable, with the autumn months being on winter time where the days are short, and the spring being on summer time, so the days are relatively long.
The low season months are December (excluding Christmas and New Year), January and February.
We are not an invitational entity however we can provide such a letter once you order a tour and pay a deposit.
No. We do not provide visa application and processing services.
Yes, we provide tours to Jordan. You can take a daily tour to Petra, departing from Eilat only. If you are departing from Tel Aviv or Jerusalem, you will need to arrive the night before. You can return to Tel Aviv or Jerusalem after the tour by domestic flight.
*You will need to get a visa to Jordan in advance, however some countries are issued a temporary visa at the border crossing.
The tours in the Palestinian Authority territories are guided by local Palestinian guides. Our tours visit Bethlehem and Jericho only.
Yes, passports are required to enter Bethlehem, however no visas are needed.
We organize VIP services at the Tel Aviv airport for arrivals and departures. For VIP services at the destination airports contact our office, because these services differ from country to country.
Yes we do. The price is determined by the size of the vehicle, the work hours and the distances travelled.
Absolutely. Many of our clients live abroad and cannot make the Bar Mitzvah celebration arrangements in Israel by themselves, so we do it for them, arranging the ceremony at the Wailing Wall, transportation to and from the hotel, accommodations for the guests, the banquet and the festivities, including the hall decorations and flowers, music and whatever is required.
Yes. Israel has gone through an enormous change over recent years, and many sites are already accessible to persons with special needs.
We collect from most of the hotels in Tel Aviv and Jerusalem, as well as from the major hotels in Netanya and Herzliya. Simply select your hotel from the list of hotels while registering for the desired tour and wait in the hotel lobby at the time indicated. The driver will pick you up from the hotel lobby.
Group tours depart from Tel Aviv, Jerusalem, Herzliya and Netanya. If your hotel is in one of these cities but is not on the list, please contact us by email and we will provide the nearest pick up location with directions.
Most tours are conducted in English as the main language, and in an additional language such as Spanish, French, German and Russian. You can find your desired language while registering for the tour. On some of the tours with languages other than English the prices may change. In addition, for each tour you can find an organized table detailing the days the tour is operated and in which languages.
Yes. You can be picked up and dropped off by advance notification from Tel Aviv, Jerusalem, Netanya and Herzliya. When registering fill in your desired pick up and drop off locations in the appropriate boxes.
Yes. The cost increases because the tour prices are based on pick-up and drop off in the same location. If there is a change in the drop off location, the tour price changes. However, in most cases the cost will be lower than that of a taxi between cities. An excellent option for saving time on transfers.
You can take one suitcase with you on business class tours and up to 2 suitcases on economy class tours. Please coordinate the number of suitcases you intend brining with the office by using the special comments box. It should be noted that we attend to the safety of your belongings but cannot take responsibility for them.
Yes. Children under age 12 receive a 10% discount. It should be noted that children can participate in the tours only when accompanied by an adult.
On all of the tours there is a central location and time allocated for lunch, where you can buy food or eat the sandwiches you have brought along. The tour price does not include lunch.
The difference is in the number of participants on the tour. The business class is a minibus with maximum 19 seats and economy class is a bus with maximum 50 seats. The tour route and languages are identical for both.
That depends on the type of disability and an escort. Most group tours are not suited for persons with disabilities, however private tours can be adapted and accessible sites selected.
Yes. We have a group tour to the Golan Heights. The tour is operated on Sundays and Wednesdays only. The tour operates with a minimum of 3-5 participants, depending on the season.
On group tours it is recommended to book at least 24 hours in advance.
Group tours are very organized and pick up the participants from various hotels on the way. It is not possible to join tours that are already running.
No. A multi day group tour is a closed itinerary.
The price does not include tips. There is usually a collection made by the passengers of 3 dollars per person for the guide and 2 dollars per person for the driver.
The price does not include VAT. Tourists are exempt from VAT for touring services in Israel.
The group tour prices include the entrance fees for the sites visited.
Tour prices do not include water. It is recommended to bring along a bottle of water or to buy one along the way.
No, buses in Israel do not have toilet facilities. Organized stops are made for toilets along the way.
Our vehicles are comfortable touring vehicles.
Buses and minibuses usually have Wi-Fi.
No. We ensure quality guiding that will make the journey interesting throughout.
Good question. The benefits of private tours are a free and complete choice of the sites, hotels, duration of the trip and more. The benefits of groups tours are mainly financial - sharing with other passengers allows travel at lower prices, there are a variety of tours available daily, and you can save on transfers when moving from city to city (for example, you can start the day at check-out from the hotel in Tel Aviv and end at check-in to the hotel in Jerusalem), and most group tours guarantee departure from 2 passengers.
Our guides are all government licensed by the Ministry of Tourism, speak English or another language as ordered. We are proud of our team of guides, who are experienced, knowledgeable, interesting and service oriented, well-mannered and love guiding. On Trip Advisor you can find excellent reviews of our guided tours.
The vehicles used for the tours are government licensed tourist vehicles. They are designated for transporting tourists only, are comfortable, new and maintained by our in-house traffic officer. Families and small groups will enjoy travelling in a car driven by a suitably licensed driver-guide (two-in-one, no doubt a saving). Large groups will be transported in small or large luxury tourist buses.
In general for daily private tours is it better not to keep baggage in the car. If your tour is ending at the airport and therefore it is necessary to take your baggage, please let us know in advance so that we can provide a suitable vehicle. Please take into account that if you have a large number of suitcases that require a large vehicle, it may increase the tour price.
The most popular language is English, followed by Spanish, mandarin, French and German, however guiding is available in almost all foreign languages. For less popular languages it is better to book as far in advance as possible to ensure availability of a guide speaking your desired language. The cost of guides that speak languages other than English is higher and that will affect the tour price.
The basic price of the tour includes a vehicle and guide. We can of course reserve and include meals, accommodation, entrance fees and special activities (such as ATV rides, winery and/or culinary tours, etc.), as you may require.
The tour price does not include VAT (tourists are exempt from paying VAT on touring services), and anything else that has been decided not to include – such as accommodation, meals and entrance fees. In general we can include or exclude anything in or from the tour price, as required.
Of course, as well as all the time you want or need for each activity. The guide will be able to assist you in finding stores and desirable objects.
During the Israeli summers the days are long and the departure hour in the mornings can be as late as 09:00 AM. In winter the days are short so it is recommended not to leave any later than 08:00 AM to ensure arriving at all the sites planned for visiting before closing.
A touring days is up to 10 hours, however tours to nearer distances will be shorter and those to further distances will be longer, so that in general touring days will range from 9 to 11 hours accordingly.
The quantity and variety of restaurants in Israel is enormous. We try to select restaurants that serve typical Israeli cuisine. If you prefer chef or other type of restaurants we will be happy to recommend some that suit your budget and tastes.
No. It is not possible to join a private tour.
The tour prices does not include tips. On a private tour the accepted tipping amount is $50 per day (for all the tour participants) to the tour guide.
Multi Day tours are 2-6 days and Weekly tours are 7 days and more.
No, these are complete tours. You take the whole package.
We can do any combination- but these will still be daily tours.
No. The Multi day tour is a set group tour, once you have selected your class of choice for hotels, no changes can be made.
Yes, children - 5 years old and older.
We collect from most of the hotels in Tel Aviv and Jerusalem, as well as from the major hotels in Netanya and Herzliya. Simply select your hotel from the list of hotels while registering for the desired tour and wait in the hotel lobby at the time indicated. The driver will pick you up from the hotel lobby.
Group tours depart from Tel Aviv, Jerusalem, Herzliya and Netanya. If your hotel is in one of these cities but is not on the list, please contact us by email and we will provide the nearest pick up location with directions.
On multi-day/weekly tours your luggage accompanies you. Please coordinate the number of suitcases you intend bringing with the office by using the special comments box. It should be noted that we attend to the safety of your belongings but cannot take responsibility for them.
Multi-day/weekly tours are conducted in a single language. We have multi-day/weekly tours in English, Spanish, French and German.
Yes. Children under age 12 receive a 10% discount. It should be noted that children can participate in the tours only when accompanied by an adult.
On all of the tours there is a central location and time allocated for lunch, where you can buy food or eat the sandwiches you have brought along. The tour price does not include lunch.
That depends on the type of disability and an escort. Most group tours are not suited for persons with disabilities, however private tours can be adapted and accessible sites selected.
The price does not include tips. There is usually a collection made by the passengers of 3 dollars per person for the guide and 2 dollars per person for the driver.
The price does not include VAT. Tourists are exempt from VAT for touring services in Israel.
The Multi day/weekly tour prices include the entrance fees for the sites visited.
Tour prices do not include water. It is recommended to bring along a bottle of water or to buy one along the way.
No, buses in Israel do not have toilet facilities. Organized stops are made for toilets along the way.
Our vehicles are comfortable touring vehicles.
Most buses and minibuses have Wi-Fi.
No. We ensure quality guiding that will make the journey interesting throughout.
We organize helicopter tours in Israel. Most of the tours depart from the Tel Aviv area, however it is possible to organize trips departing from Jerusalem, and even from Eilat or the Galilee and Golan Heights. One of our favorite helicopter tours departs from Tel Aviv and flies to the Jerusalem area (flying over the Old City is not permitted, however one can get magnificent views of it from the helicopter) and then on to Masada, landing at the helipad, where one of our tourist vehicles and guides awaits you to take you for a walking tour of the mountain. A fun day including lunch at one of the Dead Sea hotels can be added to complete the day. On the return flight enjoy the magnificent views of the Dead Sea, and back to Tel Aviv.
You can order the Heli tour from most areas in Israel. The National Aviation Authorities, the National Park Authorization, the police and the IDF, must approve the locations.
The biggest Helicopter can carry up to 4 passengers, but no more than 230KG per flight.
We usually use R44 and Bell 206 models.
Yes. The price of the flight is calculated for 80 kg for males and 65 kg for females.
We fly around Jerusalem. The airspace above the City of Jerusalem is a restricted flying zone.
Sure! You can take a chopper ride anywhere you wish to (restrictions apply as written in the above) and have a guide waiting at the spot for the touring part.
You can fly up to 8 hours per day, with landing for refueling and rest stops.
Yes you can.
Due to international law- all flights must be registered with the exact flight route.
Yes. We provide VIP helicopter transfers as well as fun rides.
We offer helicopter flights to destinations in Israel. We can also offer helicopter flights in Jordan.
Flight tickets are charged from age 2.
A shore excursion is a tour designed for cruise-tour passengers arriving at one or more of the ports in Israel.
Most shore excursions are a day tour that ranges up to 10 hours.
Our shore excursions are generally private tours. Group tours are subject to a minimum number of 4 passengers requesting the same tour on the same day.
Yes of course. If you organize the minimum or more number of passengers to form a group tour, each passenger can pay separately.
Payment can be by cash subject to the provision of a credit card for security.
All of the popular tourist destinations can be visited on shore excursions.
There are some destinations that can be visited from both Haifa and Ashdod – such as Caesarea, Tel Aviv and Jerusalem. Tours to the more southern regions of Israel – such as the Dead Sea, Masada and Mizpe Ramon can be visited from Ashdod. Tours to the northern regions of Israel, such as Acre, Tiberias, the Sea of Galilee and Golan Heights can be visited from the Haifa port.
We can provide multi-day excursions with overnights on land that can begin at one of the ports and end at the same or a different port.
We can provide various private tours as well as jeep tours in and around Eilat for cruises that dock at the Eilat port.
We collect from the port at the boat dockside or the port terminal. The guide will hold up a sign with your - look out for it.
We have guides that speak almost all languages, so we will probably be able to provide a guide that speaks your language. If not – the guide will speak English.
Yes. Children under age 12 receive a 10% discount. It should be noted that children can participate in the tours only when accompanied by an adult.
On all of the excursions there is a central location and time allocated for lunch, where you can buy food or eat the sandwiches you have brought along. The tour price does not include lunch.
The private excursions are suitable for persons with disabilities, except for disabilities that require vehicles specially fitted for the transportation of disabled persons. These are subject to availability and come at a special price.
The price does not include tips. There is usually a collection made by the passengers of 3 dollars per person for the guide and 2 dollars per person for the driver.
The price does not include VAT. Tourists are exempt from VAT for touring services in Israel.
The shore excursion prices do not include the entrance fees for the sites visited.
Excursion prices do not include water. It is recommended to bring along a bottle of water or to buy one along the way.
Our vehicles are comfortable touring vehicles – sedans, MVPs and small minibuses for up to 13 passengers.
Our vehicles do not have Wi-Fi.
No. We ensure quality guiding that will make the journey interesting throughout.
;)
;)
